F.A.Q.
How long till I recieve my order?
Products in stock take 1-2 days for shipping. Pre-Order items take 7-10 days for delivery with free exchanges.
How are the products sustainable?
We use GOTS-certified organic cotton for t-shirts, and rPET recycled polyester to make the inner fleece for hoodies and sweatpants.
Do you offer returns and exchanges?
Yes. We offer free returns and exchanges as long as items are returned in their original condition.
Do you offer refunds?
We do not offer refunds on purchases made through our website. If you are unhappy with the product please get in touch and we will attend to your query asap.
Where are you located?
We are based in the UAE, and operate 100% online as of the moment. We participate in pop-ups all year round so be sure to follow our instagram page for updates.
Do you offer international shipping?
At the moment, we only ship in the UAE. If you have a forwarding address in the UAE we can deliver to the same. International shipping is coming soon!
Contact Us
If you have any questions that remain unanswered, please leave a message below and we will contact you.
We work from anywhere and do not have a physcial store address. We will attend to your inquiry within 24-48 hours.
For any urgent questions or clarification, you can contact us on our direct email support@the138way.com
